Best Western Lancaster Morecambe Lothersdale Hotel

Best Western Lancaster Morecambe Lothersdale Hotel, On the map

Best Western Lancaster Morecambe Lothersdale Hotel, Photos

Customer Ratings and Reviews

• Mthomas37 from TripAdvisor
  
  (July 17, 2019, 9:22 am)

  Upset ,as booking.com quick to take money ,when it said pay on arrival.Spoke to hotel who said breakfast would be included but it wasn’t .got in touch with best western told booking .com at fault.. View was the car park, lift rickety scared to death ever time you’d to go up in it.the hotel needs to be refurbished as soon as possible the room we stayed in was very poorly decorated/ we used the stairs a lot because of the lift been bad but that needs repairing and redecorating

• Zaylie13 from TripAdvisor
  
  (July 5, 2019, 4:55 am)

  Stayed here for a weekend, Friday night and Saturday night.We found the room a bit small, the food was good but not plentiful.This hotel is clearly popular for events like weddings and school proms so can be noisy. The breakfast was freshly cooked, but not included in our price, which was irritating.Generally clean, rooms not made up until the afternoon, but staff friendly and helpful.

• Sue C from TripAdvisor
  
  (July 2, 2019, 8:17 am)

  Be very careful before booking a function here.We learned the hard way.Our evening was totally ruined by a lack of communication from the management of this hotel. What we were promised was not delivered, and what should have been conveyed to us PRIOR to the event could have been done via a quick telephone call.When we did complain on the night we were told 'you got what you paid for. We certainly did, I thought the price was too good to be true. You pay cheap you get rubbish.Extremely shoddy management. If you have any concerns don't expect any empathy. Lesson learned.

• tammylew1 from TripAdvisor
  
  (June 23, 2019, 7:10 am)

  Just been to this hotel for week on arrival room wasn’t ready so we waited in reception when room was ready we went up in lift which juddered like mad the room was nice inside it was very clean .in evening went to eat in restrant the food was lovley on the Monday I invited 6 friends to come have meal with us the food was excellent but I have to say over the week we were there all the staff lacked in hospitality skills in morning u got room number then they just walk away u found table then someone come say any cooked breakfast that was it. Iv worked in pub trade you have to chat to jo public ie good morning how are you today would u like any cooked breakfastand then afterwards did u enjoy that but sorry to say there was more fizz in flat bottle popon the Friday evening the hotel had booked funeral wake in so no guests could eat or drink in the hotel the kind of people at the wake made u feel very intimidated we didn’t even go out room the swearing glass smashing went on till midnight our room was at back off hotel the entrance to hotel car park was under our room the door banged every few minute they were all swearing shouting on car park as well as in hotel very frightening as my partner walks with crutches we thought it best if we just stay in room . I will say the Scottish lady on reception was lovley she had a personality needed her in resaraunt show the rest of them how to treat peoplethe cleaners were great as well so all in all was ok but could been lot better

• kevinjames from TripAdvisor
  
  (June 21, 2019, 10:17 am)

  Very average is my verdict.It wasn’t up to the standard of previous BW hotels I’ve stayed at in the past.I booked a sea view room at extra cost, but it was tiny.I’d say about 3 by 7 metres at best.The bed was up against the wall meaning the mattress was lopsided.This happens when the mattress isn’t regularly rotated.The room was very cramped with a hanging space for clothes.No wardrobe.It had a tiny TV on the wall.Tea and coffee making facilities with biscuits.The bathroom was an average size with shower over bath and the dreaded shower curtain! The sink was very shallow and led to overflows of water onto the floor.I found the hotel to be very dated.There is a lift to the upper floors, which is just as well as I found the stairs to be quite steep.The eatery is very small but has nice views of the seafront.The tiny bar on the other hand was dark and depressing.Breakfast dining was oversubscribed.There are options of continental or cooked breakfast, which isn’t a buffet.The cooked breakfast was dry, with one of each item.The coffee was awful instant coffee and if it was filtered then something had seriously gone wrong.I left the pot on the table after a sip.Parking at the rear of the hotel is very tight.I was lucky and got the last space at 5pm.There is parking on the main road at the front of the hotel, but these are designated loading bays from 8-6pm.There is a council pay park and display opposite the hotel next to the RNLI.I won't be returning.

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