Best Western Plus Scottish Borders, Selkirk Philipburn Hotel

Best Western Plus Scottish Borders, Selkirk Philipburn Hotel, On the map

Best Western Plus Scottish Borders, Selkirk Philipburn Hotel, Photos

Customer Ratings and Reviews

• John M from TripAdvisor
  
  (July 20, 2019, 1:45 am)

  First overnight stop on touring holiday. Midweek, hotel relatively quiet. One very efficient but friendly lady seemed to be acting as receptionist, barmaid, head waitress and night manager.Another equally friendly lady on duty in the morning. Excellent dinner -a nice touch was a full page history of the building printed with the menu. It's a pity more hotels converted from old houses don't do the same. Good selection for breakfast. No air conditioning but we managed to keep relatively cool on a very sultry night by opening both the main window and the ed-suite window to allow air to circulate. One small quibble - bed was very soft and I like firmer bed for back support, but everyone to his own taste. Didn't stop me sleeping well. Nice Garden with lawn surrounded by colourful mixed border, with splendid rose bush visible from dining room. Car parking well signposted.

• zo_b968 from TripAdvisor
  
  (July 13, 2019, 2:07 am)

  Came here for a family meal. We were a large family group who had pre-ordered our meals in advance. Firstly our table was split into two separate tables with the kitchen access between the two tables so it was very difficult to interact with the family at the other tables without having to get up and we were in the way of the staff who kept telling us to move out of the way. Therefore not making us feel welcome. On that point, one of the staff members (the young one) was downright rude and moody. Shouting at us to pay attention to ask who’s meal was who, even though they had a pre-ordered list of what everyone had ordered. Don’t even mention the issue of the extra ice cream. I thought she was going to interrogate is all as to who had ordered the ice cream and that we must be liars when nobody claimed the ice cream as their own. Price - ridiculously overpriced. Expect to pay city prices in a rural location for very substandard food. The steak pie had three chunks of meat in it. The chicken goujons was just that and some chips - no salad or garnishes and for £9.50!! We thought it was scampi when delivered as chicken bits so small. Better value travelling to Edinburgh and going to KFC - probably got more chicken as well!!All in all a worse than disappointing meal and certainly won’t be back for food as better food venues with great food and better prices elsewhere in the Borders.

• Ann H from TripAdvisor
  
  (June 24, 2019, 2:23 pm)

  This hotel is immaculate both inside and out.Our room was large and comfortably furnished, and spotlessly clean.All staff were friendly and helpful.Breakfasts were superb. The parking spaces are cleverly organised to be conveniently placed for the rooms. We would definitely visit again.

• Tracykelly from TripAdvisor
  
  (June 19, 2019, 3:21 am)

  The management are very rude and the prices are unreasonable. I travel for business quite often...I have stayed all over the country and the price charged for this room was disgusting.......I have stayed in the Hilton for the same price and breakfast was included.On arrival I was told I had ionly a single occupancy..I thought this was strange as IT COST MY COMPANY £90 for ONE night on Monday WITHOUT ANY FOOD JUSTV FOR THE ROOM..... WHEN MY PARTNER ARRIVED JHE JUST ENTERED AS WE THOUGHT THIS WAS TOO MUCH.when they noticed him there we were charged a further £30 the way I was spoken too was disgusting..the rooms are really not that nice.... very basicnot worth the money. When I went into work the next day I spoke to several people about it who informed me that the place is a hell hole..noone in the town drinks there due to the prices..greedy people with no manners

• macham162 from TripAdvisor
  
  (May 27, 2019, 3:14 am)

  Great situation on edge of Selkirk set in lovely grounds (front and rear) off main roads.Ample parking. Some rooms at ground level with doors onto pathway from main entrance door.Upstairs bedrooms in main building accessed by stairs (luggage taken up by helpful reception staff). Hotel is in immaculate condition for furnishings/decoration/bedrooms and public areas etc. Good menu with variety and quality for dinner and service was helpful and timely.Restaurant has views over beautiful rear gardens.

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