Mercure Newcastle George Washington Hotel Golf And Spa

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Customer Ratings and Reviews

• Jimmy L from TripAdvisor
  
  (July 18, 2019, 5:50 am)

  Was told by someone and after reading reviews not to expect too much but this is a lovely hotel, great staff, good gym, breakfast is great, Carter & Fitch restaurant is lovely too, food fantastic and loads of choice. My room was lovely also, very spacious, clean and fairly modern. I'll definitley stay here again.

• lindakitson from TripAdvisor
  
  (July 15, 2019, 5:26 am)

  The room smelt stale, the pool had green mould growing on it, the chairs in the room were all broken, the spa pool wasn't working, there wasn't any steam in the steam room, the food in the restaurant was OK but didn't cater for vegan, breakfast was poor, the bed was clean but didn't smell fresh.I won't be booking with them again.

• nicolab284 from TripAdvisor
  
  (July 13, 2019, 11:24 am)

  The girls of the family stayed here for one night on the ‘thank Fitch it’s Friday’ deal. Hotel stay, dinner at Carter & Fitch (£22 pp) and breakfast in the hotel, we paid £99 per couple. We paid a little bit extra for a room upgrade and the rooms were amazing! We had 401 & 402 over looking the golf course and wedding area. The room s were beautiful, immaculately cleaned, free water and juice, gowns and much more. The room the had a shower and bath and sofa. The food at Carter & Fitch was gorgeous! And very good value for money. 4 starters, 4 mains, 4 sides and 11 drinks and the bill was £168. The portions are big. The rooms have air con and the beds are very very comfortable! Not a sound was heard through the night. The breakfast was was just was lovely, lots of options including all of the usual options hot and cold, we asked for poached eggs as this is offered. All different types of coffee and tea available and the glasses for the juice weren’t the tiny ones you usually get, they were a very good sizeWe also took the offer of the Spa which was £50 which included the pool area, steam rooms and a lovely quiet room with beds to chill, also included a massage, head or back or facial however you also got an afternoon tea included which was really really tasty. I have to mention Rebecca who looked after us at the Spa and abbey who looked after us for the afternoon tea both were fantastic, friendly and made sure we had everything we needed.I would 100% recommend anyone to come here, relax and enjoy yourself. Going into Carter & Fitch is a must as the food and staff are fantastic.

• M7793TTMichaelR from TripAdvisor
  
  (July 12, 2019, 9:33 am)

  Spent the night here on our way to Inverness the staff were lovely and very helpful on check in and throughout our stay. We even had our room changed to a quiet part of the hotel with no fuss. Certainly delivered on what I have become used to in a Club Accor hotel. Thank you

• IreneDavenport from TripAdvisor
  
  (July 12, 2019, 7:40 am)

  Stayed here recently whilst visiting relatives in Sunderland. The hotel room was comfortable and was serviced daily. The breakfast choices were varied but delicious and well presented. All the staff including the chambermaids where extremely friendly.We had our evening meals at the Carter and Fitch restaurant attached to the hotel.Meals were delicious and well cooked and again the staff there were very friendly towards us.All in all a lovely hotel and would certainly stay here again.

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