Newcastle Gateshead Marriott Hotel MetroCentre

Newcastle Gateshead Marriott Hotel MetroCentre, On the map

Newcastle Gateshead Marriott Hotel MetroCentre, Photos

Customer Ratings and Reviews

• Martyncheung from TripAdvisor
  
  (July 22, 2019, 6:51 am)

  Ideal for shopping in the metro centre. We had a lovely room, staff are professional and friendly. The spa is like a lesuire club so very decent facility. The breakfast is very nice the chef was a lovely man. A nice bar and as I said five minutes walk to the metro centre. Can't fault the place

• TravelhappyEngland from TripAdvisor
  
  (July 16, 2019, 8:36 am)

  A handy place for our needs on a recent coach tour of the North East. Rooms very good and had Sky. Breakfast and dinner could have been more interesting but adequate for our needs. All in all worth it for the ease of access to local attractions.

• JohnM209960 from TripAdvisor
  
  (July 9, 2019, 9:33 am)

  Stayed for 4 nights ad part of a coach tour. Room was very acceptable and clean with 2 double beds. Large bathroom with toiletries replaced daily. Restaurant and bar areas very good and atmospheric. Food, probably best we’ve had on coach tours with plenty of choice. Very handy for Metro Centre shops. Would stay here again.

• KateMcD12 from TripAdvisor
  
  (July 7, 2019, 12:29 pm)

  Having visited the hotel before, we knew the level of excellence that they uphold. However this visit was on the next level, Rachel, Kayleigh and the whole front desk team couldn’t of been more helpful if they tried!! They ensured our every whim was catered for, even playing along when my friends asked them to bring a cake up to the room for me! Rachel also arranged to have a little surprise waiting for me for my birthday when we got to the room, it was so sweet! Cleanliness is amazing, they can’t do enough to help you, the spa is a great touch too! Definitely my favourite hotel in the Newcastle area. Ignore bad reviews, they really do put their customers first! I asked for a high floor, we got room 431, a deluxe double queen for 3 of us, we had so much room and didn’t feel on top of each other at all! We will be back for our next visit without a doubt! Thank you all!

• DuncanM925 from TripAdvisor
  
  (July 4, 2019, 10:54 am)

  First, a little context, i regularly travel up North and stay at this hotel. It is normally excellent. I say that as a Marriott titanium member, soni know what a good hotel is. I'll start with housekeeping, day one they broke the aircon control and left it in that condition for us to find, also didnt refresh the tissues or tea and coffee items. Day two they just didnt even bother coming! Breakfast on the first morning was a shambles, the restaurant manager cleaned us a table then let two other customers walk in and take it, when i challenged him he just shrugged, i have no idea whether they paid. On the plus side the breakfasts were tasty and the front desk staff as always were efficient and friendly. There seem to be a lot of staff changes at this hotel. Not sure i'll bother staying here again. This level of service is travelodge at best.

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