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Travelling Light Apartments@Leftbank is located in Leftbank Apartments, Spinningfields, Manchester M3 3AG. To communicate or ask something with the place, the Phone number is +44 845 456 6399. The coordinates that you can use in navigation applications to get to find "Travelling Light Apartments@Leftbank" quickly are 53.480609893799,-2.2549469470978
|Name:||Travelling Light Apartments@Leftbank|
|Categories:||Travel > Lodging|
|Phone:||+44 845 456 6399|
|Address:||Leftbank Apartments, Spinningfields, Manchester M3 3AG, United Kingdom|
|Postal code:||M3 3AG|
|Monday:||12:00 AM - 11:59 PM|
|Tuesday:||12:00 AM - 11:59 PM|
|Wednesday:||12:00 AM - 11:59 PM|
|Thursday:||12:00 AM - 11:59 PM|
|Friday:||12:00 AM - 11:59 PM|
|Saturday:||12:00 AM - 11:59 PM|
|Sunday:||12:00 AM - 11:59 PM|
The apartment is in a great location for Deansgate. But if you value customer service, like me, then don't stay here. For the price we paid for a one night stay there are much better options in the area. These options may include desk service for if you run into trouble or have a question. Desk service is not an option with Travelling Light - you have to call Kim who, when we were there, was nowhere near Manchester. And wasn't a nice person to deal with. The apartments are advertised as non-smoking but ours reeked as though a smoker had been staying there all week. As well as this being horrid - what non-smoker wants to smell of stale smoke - it was bad for my poorly chest. Parking for one night cost around £20 - we booked this in advance and then on arrival saw car parking at end of the street asking for £5 for 24 hours stay!Customer service was the worst I've experienced. Not a good way to run a travel and recreation business. My overall recommendation - If you want to stay at The Edge, book with an agency other than Travelling Light.
Location is fantastic, large apartment with all the amenities you'd expect, HOWEVER... I completed the booking online, I then received a call from Kim 8pm on the Sunday prior to arrival on the Thurs) which I missed), email received asking if we require parking, wifi at extra cost and the details of additional guest. Once responsed I received a HUGE email with do's and dont's e.g. There are two remotes to the tv, do not use the up/down buttons only the p /p- (surely this could be on a stand by the tv in the apartment???)The day of arrival - had I call Kim 30mins before arrival, waited outside the apartments at the agreed time (no sign) waited 20 mins (still no sign) called her and she said she would be there in a minute, 15 mins later she arrived!!! Showed me in and around the apartment then asked for my id and the card I paid for to check against confirmation (?) on leaving she asked if she could come back at 7 to collect the washing currently in the machine, when I told her I wouldn't be there she said 'I have a key' needless to say I was back for 7 when she arrived with some guy :-/Tv dated, buzzed most of the time and volume seemed to change on its own. Fan plug was broken exposing the metal prong. Bottom of shower door and the soap dispenser were mouldy. Bed was extremely soft to the point it was so uncomfortable that my husband went and slept on the sofa.Fire alarm removed from the ceiling and no extinguisher/safety equipment!!!Had to contact Kim again on leaving to let her know we were leaving.All in all the location was perfect unfortunately things that could be simply fixed and affordable to replace let it down.
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